This article will assist you in setting up your email accounts that you have set up within the Midphase Dashboard account on your PC. This document uses screen shots of setting up an account using Outlook 2010.
First, verify the login details are correct by logging in at https://chimail.midphase.com The username is your email address. If the password you enter does not work, you will likely need to reset it. Once you are able to log in through your browser, follow the steps below to set up your email in Outlook.
**All pictures are for reference only. The actual layout of your interface may differ from the images below**
**Please replace John Doe with your name and firstname.lastname@example.org with your email address**
Your Name: John Doe
E-mail Address: Your full email address e.g. email@example.com
Account Type: IMAP
Incoming mail server: chimail.midphase.com
Outgoing mail server (SMTP): chimail.midphase.com
User Name: Your full email address e.g. firstname.lastname@example.org
Password: The password for your email address
Check Remember password
Outgoing Server tab
Check box to My outgoing server (SMTP) requires authentication
Select Use same settings as my incoming mail server
Incoming server (IMAP): 143
Outgoing server (SMTP): 587
If you encounter any errors or problems with this process, please contact our technical support department. They will be happy to help resolve any issues you experience.