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This article is intended for clients with email accounts set up on our email services through dashboard or CHI. If you are a Reseller, VPS or Dedicated Server client, please take note that the instructions below may not apply to your account.

If you would like to automatically forward your emails from your Chimail account (the email associated with your Midphase domain name) to your Gmail account, follow the steps below:


Step 1: Navigate To The Account Options In Gmail

  1. Log into your Gmail account just as you would when you check your inbox.

  2. Click on the settings icon in the top right hand corner (it will look like a gear).

    gmail settings

  3. Select the Settings option.

  4. Click the Accounts tab.

    gmail accounts

  5. Find the ‘Check mail from other accounts (using POP3)” section, then click "Add an email account."

    add email accounts

Step 2: Enter Your Account Information For Your Email

  1. Enter your Chimail address. Click Next Step >> as seen below.

    enter email address


  1. Type in your Chimail address in the area where it says Username. (Note: the default will be just your address without the domain, but make sure to include @yourdomain.com).

  2. Enter the password associated with your Midphase chimail account.

  3. Change the POP server to: mail.hostedemail.com.

  4. Change the port to: 995.

  5. Make sure to check the box that says ‘Always use a secure connection (SSL) when retrieving mail.’ You can choose whether or not to check the other boxes based on your preferences.

  6. Click Add Account. You should then be directed to a new page asking whether or not you’d like to send mail from your Chimail account (you can change this setting later). Click Next Step, or Finish depending on whether or not you would like to set up outgoing mail.

Step 3: Verify That The Email Is Working Correctly

To verify that the email is working correctly by sending an email to your domain's email address. It should appear in your Gmail account.

Emails sent to your CHImail account should now be forwarded automatically to your Gmail account.


If you need additional help, feel free to contact our 24x7 technical support staff.