This article is for cPanel Accounts.
The standard steps for installing a custom security certificate or SSL are to get the CSR generated [which is unnecessary for most SSL renewals, just the first installation], provide that to the certificate authority, and then get the CSR and possibly some other bundled files in return.
Once you have that bundle you can upload the files through your SSL tools in cPanel.
The Generate portion is at the base of the Private Keys screen.
For CHI clients, this is where to copy and paste your CRT file to enter it into CHI and complete the SSL process.
Upload the files to the "Certificates (CRT)" section [you may need to UNZIP them first].
The information should automatically populate for the CRT in the upper box.
Open the bundle or ca/chain file in Notepad and copy the contents into the CA Bundle box.
If you run into any trouble getting things in place it may be easiest to assist you via phone or chat, so feel free to contact us!