This article contains information about finding your Midphase client ID.
Your client ID is listed on your invoice as the first half of your invoice number. That is to say if your invoice # were 5555-1222929 your client ID would be 5555. It is also available in your original welcome email from us. As a last resort, you can call us or use live chat and we can usually find your client ID with your domain name.
Your client ID is the fastest way for us to find your account if you call us. If you email us from your authorized email address, your email will automatically be linked with your client ID and account in our billing system. If you have more than one account with us with the same authorized email address on file, it will only link to one of them and can cause some confusion.