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How Do I Turn Off The Service Renewal Text Messages

This article will help Midphase clients turn off the SMS message notifications they receive at the time of their service renewals. By opting out of the SMS message you will no longer receive any renewal text messages to your phone.

Step 1: Navigate To The Account Section Of CHI.

  1. Log into CHI at

  2. Click on the “Account” section located on the left-hand side of the screen.

             Account button CHI.png

Step 2: Turn Off The SMS Message Reminders

      3. Click on the “Personal Details” link found on the top tab menu.

            Personal details account tab CHI.png

      4. Scroll down to nearly the bottom of the page. Click on the box next to “SMS Renewal Reminder Opt Out”.

            CHI sms message opt out.png

You should no longer receive any renewal text messages. If you have any questions please contact our team by submitting a ticket in the Support section of your CHI account.

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