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What is it?

Two Factor Authentication or 2FA is a two step verification process that provides an extra layer of security for you when accessing your Midphase account. This additional step will require a passcode that is sent to your mobile|cell phone to be entered into the login screen.

What are the benefits?

2FA provides a higher level of protection for your Midphase account and the data held within it by reducing the risk of an intruder or attacker gaining access to it. You will also have a login history that will include details such as IP, date and time and if the login attempt was successful or not.

I already have a password - do I need 2FA as well?

The existing password system already provides a layer of security when logging into your control panel. 2FA is a more secure system because it requires the use of an additional device to verify your identity.

How do I enable this for my account?

To enable this feature, follow the steps below

  1. Login to your account at https://chi.midphase.com

  2. Navigate to the ‘Account’ person silhoutte on the top-right side of the page and click on "My Account"



  3. Click on the ‘2FA Security’ tab on the upper right side of the page



  4. Enable 2 Factor Authentication. 

  5. Scan the QR code with the Google Authenticator app to set up an entry for Midphase. Click the Continue button when you're ready.

  6. Verify the Google Authentication by typing the authentication token from the Google authentication app and click "Check"



  7. Once the setup is complete you will be prompt with the congratulation message. Click "OK" to confirm.

  8. Create your ‘Recovery Token’



    1. Please print this or write it down. You will not be able to retrieve it again.
      If you lose it, you can obtain another by first revoking this one.
      Recovery tokens are single-use. Should you have a need to use your recovery token, a new one needs to be created once you have recovered your account.

Once you have enabled Two Factor Authentication Security for your account, you will be asked to enter this token the next time you attempt to log in to your account. The prompt will look similar to the following once you have entered your username and password to login to your account:


If you have any trouble with this feature or if you have any questions, please contact our support team.