Knowledgebase

This article contains information about getting your site to show your home page first.

If all you see is the file structure when I go to your URL, you may have misplaced files on your site.

To fix this issue, all files and folders should go under the public_html directory.

Create an index file for your first page. This can be index.htm, index.html, index.php, etc. Our system looks for those exact names by default. It must be placed directly under public_html and not a subfolder. When you go to http://yourdomain.com, this file will then automatically open. Without it, your file structure will show instead.

For subdomains and other folders, when going to the folders at http://sub.yourdomain.com or http://yourdomain.com/folder/ an index file in them will behave the same way and automatically open.

Please note, our servers are case sensitive so index.htm and Index.htm are two separate files. Index.htm will not be recognized as the default first page.