KnowledgebaseAccount & BillingExplore Your AccountDedicated
Back to Dedicated

How To Reset My Password

Below you will find a video explaining how to change your Midphase password in CHI.

This article will assist Midphase clients reset CHI account passwords.  


Step 1: Select The Forgot Password Link.

  1. Navigate to the CHI login page at

  2. Click “Forgot Password?”.

          CHI log in forgot password.png

     3. Enter your CHI username into the next window.

By default, your username is the email address you have on file for the account.

         CHI password reset enter username.png


     4. Click “Send Email”. An email will be sent to the email address that is on file with Midphase concerning the password change.

Step 2: Follow The Emailed Instructions.

     5. Log into your email account corresponding with the CHI username email.

     6. In your password change request email, click the “here” link.

        CHI password change email request.png

You will be redirected to the new password screen.

Step 3: Set Your New Password.

     7. Enter a new password for your account and click “Save Password”.

       CHI password reset new pass.png  

If you have any trouble resetting your password, please contact us.

Related Articles

How To Access And Navigate Personal Details In CHI
How To Access cPanel Through The Shared Hosting Tab
How To Acces The Orders Page
How To Change Your Account Password
How To Create A New Support Ticket

Can’t Find what you need?

No worries, Our experts are here to help.