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Installing WordPress
First, you will want to log into the cPanel for your account. You can usually access that by going to
After you are logged in to your cPanel you will find an icon called ‘Softaculous’. This is found within the Software/Services section.
This article will guide you through installing WordPress within your cPanel account.

Step 1: Log into your CHI account at

Step 2: Navigate to your cPanel.

Step 3: Scroll down to the “Software” section. Click on “Softaculous Apps Installer” to open the program.

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*Softaculous is a program that will help helps you to install an instance of Wordpress on your hosting plan. Once in Softaculous you should see Wordpress near the top as it is a very popular installation. If you do not see it, simply search for it on the right in the search bar.  After you find Wordpress, select the ‘Install’ button.
Once selecting Install, Softaculous will have some quick questions that need to be answered before the installation will complete.
We’ll walk through each of these steps individually.
This first question deals with an SSL certificateeasily install various web applications including WordPress.

Step 4: Once in Softaculous, search for “WordPress”, then click on the “Install” button.

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Step 5: Fill out the three sections, as seen below, within “Software Setup”.

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Choose Protocol- From the dropdown bar select the protocol that works best for your website. If you have an SSL certificate already installed on your site, then you can change this to https“https://. In most cases, leaving it as http“http:// is perfectly fine.

This question will apply only if you are hosting multiple domain names on your account. Simply select which domain Choose Domain- Select the domain you are installing Wordpress WordPress on from the drop down dropdown menu.This

In Directory- Note that this step is very important. It tells By choosing a directory, you are telling Softaculous if you want your Wordpress WordPress installation installed within a subdirectory of your chosen domain , or on the domain itself. If you want to be able to go to and see the installationWordPress site, then leave the field empty. By default it the field will have a ‘wp’ “wp” within it. Just remove that. If you want it in a subdirectory, say Simply delete the “wp”.

If you would like the WordPress installation in a subdirectory (example:, state which directory you would like it in and . Softaculous will create that the directory for you within the document root of your domain.You can name your database if you desire here. This isn’t required but will help to distinguish the databases apart if you plan to have many.
This is similar to the Database Name question. You can change this if you desire, but it is not required.
These next questions will give your site a Title (Site  Name), and a smaller subtitle (Site Description). This can be changed after the installation is installed as well.

Step 6: Fill out the “Site Settings” section as seen below.

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Site name- Give your website a title.

Site Description- Write a brief description or smaller subtitle for your website.

Enable Multisite- Only enable Multisite if you know that you need it. This is not common.Here is where you will set up your Admin account. You can

Step 7: Fill out the “Admin Account” section.

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Admin Username- You may leave the username as Admin, although we suggest you change it to something meaningful to you . Please create a for security reasons.

Admin Password- Create a very secure password to help keep your installation from being compromised. And finally, enter in your

Admin Email- Enter in the email address that you would like your installation will to use to contact you for installation administrationwhen contacting you. Select

Step 8: Select your


preferred language from the dropdown language bar.

Step 9: Click the plus sign by“Advanced Options” and check the box to Limit Login Attempts

(1), change the database name (2) if desired, change the prefix (3) to not have wp and end this in an under score, and check the boxes to Auto Upgrade, Auto Upgrade WordPress Plugins and Auto Upgrade WordPress Themes (4) unless you would prefer to do this manually through the WordPress Admin area or by using FTP.

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Step 10: Select the “Theme” design that you would like to use for your WordPress website.

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Step 11: Click “Install”.

If you have any questions during the installation process please feel free to contact our support teams through live chat or by submitting a ticket in your CHI dashboard. Our technical support team is available 24x7 to answer any questions you may have.

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