Please note that much of what is described here is best accomplished through the command line. For this you will need an SSH client, such as putty, and jailshell will need to be enabled on your account. Putty can be downloaded from http://www.chiark.greenend.org.uk/~sgtatham/putty/, and jailshell can be enabled on your account simply by contacting support and requesting it.
As you may know, we have our shared hosting servers running php 5 with phpSuExec enabled. Because of this configuration, users are not able to have php flags in their .htaccess file. Having php flags in .htaccess files is a common cause of internal server errors on servers with phpSuExec enabled. One way around this is to create a custom php.ini file with the php values you need.
This file should have 644 permissions with the owner cpanelusername:cpanelusername
Please feel free to contact our support department if you have any questions on configuring these files.
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