Your Midphase WordPress hosting account has its own username and password separate from CHI. This article will show you how to reset your WordPress password.
Step 1: Click on the “WordPress Hosting” tab within CHI.
Step 2: Click on the green tab entitled “Go to WordPress Admin Area”.
Step 3: Click on the “Lost your password?” link.
Step 4: Enter the email associated with your Midphase WordPress account.
|Usually this is the email you use to log into your CHI account unless you have previously changed it.|
Step 5: Check for an email from WordPress within your email account.
You will receive an email from Yourwebsite@wordpress.com. Click the link found within the body of the email.
|This email should arrive within a few minutes. If it does not appear in your inbox, check your spam or junk folder.|
Step 6: Enter your new password and click “Reset Password”. Be sure that your password meets the safety criteria in terms of length and variation of characters.
|Changing this password will not affect your CHI login credentials. For additional help resetting your CHI password please see our Midphase knowledge base or contact technical support.|
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