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**All pictures are for reference only. The actual layout of your interface may differ from the images below**

Step 1: Open The Email Application

1.  Begin by opening the Applications menu


3. Enter your email address and password, then select Manual.

Step 2: Change the Options For The Incoming Mail Server 

1. Select either IMAP or POP. Midphase supports POP3, POP3S (SSL/TLS), IMAP, and IMAPS (SSL/TLS).


  • Type your full email address in all lowercase the Domain/Username box.

  • Enter in the password that you use to access your email account. If you are not sure what your password is, you can reset it or try logging into

  • IMAP Server or POP3 Server: Use the address for CHI accounts

  • Click on the security type button, and a menu will drop down allowing you to select ‘None’.

  • Port number: Enter in the corresponding port # for the server type you’re using - 110(POP3), 143(IMAP).

Step 3: Change The Outgoing Mail Server

1. In the Outgoing server settings page, add the following:


TIP:  It may take a few minutes after you’ve set up your account before you can send/receive emails.



If you have any questions please feel free to contact our supports teams on live chat or by submitting a support ticket from your dashboard. We’re happy to assist you however we can.

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