http://www.midphase.com/support en-us http://www.midphase.com/support ActiveKB NX support@midphase.com Fri, 20 Nov 2009 17:56:39 CST 20 http://www.midphase.com/support/questions.php?questionid=939 To create an SPF record at your domain registrar please use the following format:v=spf1 ip4:[ip] -allWhere [ip] is the ip address of your mailserverPlease read Why are my emails not getting to hot ... Marc Bollinger Sat, 28 Mar 2009 17:28:50 GMT http://www.midphase.com/support/questions.php?questionid=533 Firstly: you **have** to use the queue process option. Don't ever use Immediate process in the order queue. We are now requiring 24/7 monitoring of the order queue and p ... Marc Bollinger Wed, 21 Jan 2009 19:03:37 GMT http://www.midphase.com/support/questions.php?questionid=906 Go to https://www.clientexec.com/members/index.php Username: marcb@midphase.com PW: mp#rock$08 download a client from a members area then install it to customer account, for example t ... Marc Bollinger Thu, 06 Nov 2008 15:25:20 GMT http://www.midphase.com/support/questions.php?questionid=938 I recently installed a new plugin and now cannot view my site or go to wp-admin to disable it. Fo to your cpanel and click phpMyAdmin, click on the name of your database typically in the format of ... Marc Bollinger Fri, 24 Oct 2008 17:07:01 GMT http://www.midphase.com/support/questions.php?questionid=937 I recently installed a few new themes to my wordpress site and i can see the colors and fonts, but not the images. First check the permissions on the images folder it is common that these are set ... Marc Bollinger Fri, 24 Oct 2008 16:58:25 GMT http://www.midphase.com/support/questions.php?questionid=936 Verify First: When handling a phishing complaint ticket first verify the complaint is still valid. We receive multiple complaints for the same page from multiple security vendors. When you ... Marc Bollinger Fri, 17 Oct 2008 16:22:27 GMT http://www.midphase.com/support/questions.php?questionid=935 To create a secure password that is easy for you to remember, follow these simple steps: 1. Do not use personal information. You should never use personal information as a part of your password. ... Marc Bollinger Fri, 17 Oct 2008 16:09:47 GMT http://www.midphase.com/support/questions.php?questionid=631 Marc Bollinger Fri, 10 Oct 2008 19:14:02 GMT http://www.midphase.com/support/questions.php?questionid=934 Full ENOM accessFull enom access should be approved by someone from billing department if account is active. If account is cancelled, we can provide customers with full enom access without billing ... Marc Bollinger Tue, 09 Sep 2008 19:33:47 GMT http://www.midphase.com/support/questions.php?questionid=928 This is brief explaination of the queues you will be seeing when you login to your new Ubersmith instance: General Support (UA)*- This is the primary queue you guys will be checking. This include ... Marc Bollinger Wed, 03 Sep 2008 16:00:13 GMT