This article contains information about changing ownership of an account.

To change the ownership of your account you will need to e-mail  billing@midphase.com. You will need to provide your contact information, client ID and domain name. We will also need the new owner's written consent that they accept the responsibilities of managing the account. This information can be e-mailed to billing@midphase.com or faxed to 1-435-755-3449. Once this is complete, you may update the contact and credit card information in your secure.mpcustomer.com account with your billing username and password.

 
 You can log into the billing center by going to:

https://secure.mpcustomer.com

with your billing username and password.

 

Control Panel:

When you signed up with midPhase, you should have received an e-mail listing all of your account information, including logins, to your control panel and our billing system.

If you are unable to locate this e-mail, please email our support department from the e-mail address you signed up with or, have as an authorized address on file from by e-mailing support@midphase.com and we'll resend your welcome e-mail.

You may also use our live chat or submit a ticket.

Billing:

For your billing username and password you can go to:

https://secure.mpcustomer.com

Click on the forgot password link.

If you have recently changed your email address,  please give the billing department a call and we can authorize you over the phone. This will allow us to update your email address on file to your new email address. We can then resend your username and password for billing.

Last Updated: 10th of June, 2011     Article ID: 955

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