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How do I submit a new support ticket? |
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This article contains information about how to submit a new support ticket.
To submit a new ticket you can email support@midphase.com from your email address on your hosting account. Or you can log into https://secure.mpcustomer.com with your billing username(client ID) and password. Click 'Support' -> 'Submit New Ticket' When you are done submitting the ticket you will receive an email within a few minutes with your ticket number. You will receive an email with a response from the appropriate department. Our support department will usually respond within 4 hours.
Last Updated: 31st of May, 2011 Article ID: 484
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