Midphase Support Center

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I lost my control panel / billing management login, how do I recover it?

This article contains information about recovering lost passwords.

Control Panel:

When you signed up with midPhase, you should have received an e-mail listing all of your account information, including logins, to your control panel and our billing system.

If you are unable to locate this e-mail, please email our support department (support@midphase.com) from the e-mail address you signed up your account with and we'll resend your welcome e-mail.

You may also use our live chat or submit a ticket.

Billing:

For your billing username and password you can go to:

https://secure.mpcustomer.com

Click on the forgot password link.

If you recently changed your email address. Please give the billing department a call and we can authorize you over the phone. This will allow us to update your email address on file to your new email address. We can then resend your username and password for billing.

Last Updated: 10th of June, 2011 Article ID: 2