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There were 17 articles found in this category:
 How do I contact someone about abuse or spam ?
If you have an abuse complaint about content such as copywrite issues please use the following information: http://midphase.com/html_files/copyright_notice.php If you have a spam complaint please email support@midphase.com and one of our administrators will investigate the issue.
- My email messages are being blocked because an ip is blacklisted
If you received a message stating: Currently, the sending IP address of xx.xxx.xxx.xxx - xxx.midphase.com is on a blacklist with xyz. You can forward this message to support and they will work with the receiving email provider to remove the server from their blacklisting or provide you with alte ...
- URLs and Inserted jpegs in webmail
I do not know how to insert a picture or a clickable URL into my outgoing emails when I use Squirrel Mail. If you're using Horde, it has a built in HTML editor. Compose a message, and right above the body of the email, click "Switch to HTML composition." Then you can edit the fonts, colors, ins ...
- Why are my emails not getting to hotmail.com or yahoo.com customers ?
Customer: A couple of days ago people on my site were able to receive emails from my site if they were a Hotmail user. However this has all changed and suddenly the emails stopped being delivered. They do not reach Junk, or Inbox, there is no bounce back, they just disappear. The only time when ...
- Does Spam Assassin work on email accounts with forwarding ?
Yes, spam assassin works on all incoming email, including mail that is forwarded to another email account after it is received.
- What is Email spoofing ?
I have is my email is being sent by some web site with my email address. how do i stop them ? E-mail is from user@mydomain.com I don't know how they can use my email. When you click on the link you provide you are redirected to another website. This is called email spoofing. Email spoofing is wh ...
- is IMAP supported?
I have a pro-phase hosting plan...is IMAP supported? If so, how do i set it up. I don not see it in the control panel, but it is listed as part of the hosting package. IMAP is enabled by default on the shared hosting server, there is no configuration required from within cpanel. In your email ...
- How do I create an email forwarder?
1. Log into your site control panel http://yourdomain.com/cpanel (where 'yourdomain.com' is the name of your domain.) 2. Click on 'Mail'. 3. Click on 'forwarders' 4. Click on 'Add Forwarder'. 5. Under the text box for the username, type in the email address for which you wish to forward to. 6. ...
- How do I add my email account to Outlook Express 6.0?
Email - Outlook Express - Version 6.0 - Adding An Account Step 1: Open Outlook Express. Click on Tools and choose Accounts. Step 2: In the Internet Accounts Window, click Add and choose Mail. Step 3: Type in your Name and click Next. Step 4: Type in your email address and click Next. Step 5: Ch ...
- How do I add my email account to Entourage (mac)?
Email - Entourage - Adding An Account (mac) Step 1: Open Entourage and click on Tools and Accounts. Step 2: Click on the New Button. Step 3: Enter your name and click the right arrow. Step 4: Choose (I already have an email address) and type in the email address and click the right arrow. Step ...
- How do I setup my email account to use Mac mail ?
To setup Mail Client on a Mac Click The mail icon from the toolbar In the Account Information tab select POP3 and enter the following information: Account Information Description: your name Incoming Mail Server: yourdomain.com User Name: username@yourdomain.com Password: **** Leave the defa ...
- How do I set up a catch all email address?
At this time we have disabled the catch all feature do to the amount of server resources required to process incoming spam. Most spam is targeted towards a non existing email box.
- How do I add images to my Signature block? (Horde Webmail)
1. Choose the "Use HTML Editor..." from the edit signature page. 2. Once in HTML mode you will need to copy your pictures one at a timeinto your clipboard and paste into the signature window view. The easiest way to do this is to "right" click on the image fromanother application (or web browser ...
- How many emails can I send an hour ?
Our servers allow a shared hosting account to send a total of 200 emails per hour. If you need to send more then that per hour please contact our sales department for suggestions or solutions.
- How does Spamalizer work ?
Point System Spam Spam works on a Point System, for instance a person sends out 5,000 emails with the same subject, and content this email would receive a high Spam Point by whatever spam blocking agent is located on the mail server. If the same guy sends out one message at a time changing each ...
- Help! I'm getting way too much spam in my e-mail!
Ahhh, welcome to the wonderful world of e-mail spam. Did you know that 9 out of 10 e-mails are considered spam? Yikes! All of our shared server come with Spam Assassin. If you don't see the option in your account, please contact support and ask them to change your cPanel skin to one that support ...
- Unable to send e-mail
If you are able to receive e-mail, but are having difficulty in sending e-mail using Outlook, Outlook Express, Apple Mail, Thunderbird, etc., then there are a few possibilities: Make sure that you have your SMTP server setup correctly. The server will be your domain name. You'll also want to co ...
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