Configuring and managing your dedicated server can be complicated. Let our experienced system administrators take up the strain with our comprehensive range of server management options.
Simply choose the level of server management that suits your needs, or choose one of our preconfigured managed servers and save on the upgrade price.
Reboot & Reinstall
- Instant Reboots - Instantly reboot your server remotely via your control panel (on selected plans), or failing that our engineers guarantee to reboot your server within 30 minutes of receiving your request.
- Install / Reinstall Operating System - Need to start over? We will reformat your server and reinstall your operating system for you.
- Hardware Replacement Guarantee - Should any hardware component fail we will promptly replace it free of charge.
Essential Management
All the features of the Reboot & Reinstall plan plus...
- OS Upgrades and Security Updates - to keep your server running smoothly we will keep your server up-to-date with the latest operating system and security patches.
- Control Panel Updates - cPanel, Plesk and Helm often release updates every 2-3 weeks. Our system administrators will ensure you are always running the latest and greatest version.
- Reactive Monitoring - we will ensure your server stays online. Should apache fail, our scripts will automatically restart your server.
Supreme Support (recommended)
An unbeatable server management plan, for complete hands-free server management!
- All the features of every plan, plus as long as it takes System Administrator time. - our system administrators will configure your server and 3rd party applications, including:
- Server configuration - Apache, IIS, HTTPD.
- Email configuration - IMAP, POP3, SMTP.
- 3rd Party Application & Configuration - please ask for details.
- Also MySQL Configuration, DNS (bind).
- 1 Hour System Admin Response SLA.
- 5 Minute System Admin Emergency Response SLA.
System Administrator On Demand
Need help configuring or managing your server? Hire out our expert system administrators!
All Midphase dedicated servers come with reboot and reinstall bundle, 24/7 support and dedicated SLA as standard.
