Managed Services

Managed Services

We offer several managed options to add to your VPS or Dedicated hosting plan. We understand that sometimes, manageing your server is tougher and more time consuming that it seems. Let us jump in and help you out!

Install / Reinstall Operating System

If you ever feel like you need to start over, just let us know and we'll format your server and reinstall the Operating System for you. If you're interested in switching to a different OS, we can help you out there too!

Install / Reinstall Control Panel

Sick of Plesk? cPanel? No Control Panel? Let us install/reinstall the control panel of your choice. We'll get all the services setup and running (HTTP, mail, FTP, etc.)

QuickSwitch

Coming from another host? Don't feel like performing a dreaded migration? (Who does!) We offer a FREE QuickSwitch service where we'll package your old site up and move it to us! (Some restrictions apply: Must be using cPanel, Plesk, or Helm with your previous host.)

Operating System Upgrades / Security Updates

Not sure how to keep your OS updated and secure? Or, perhaps you do but don't want to mess with it anymore? Let us help! We'll keep your server/acccount update with the latest OS and Security updates to keep your server running smoothly.

Control Panel Updates

Did you know that cPanel, Plesk, and Helm typically offer updates every few weeks? Most people don't have time to deal with keeping ther control panel up to date. We'll make sure you are constantly running the latest and greatest control panel. You could be missing out on a great deal of cool features now!

Reactive Monitoring

Let's face it, we're all dealing with complex machines here. Sometimes, Apache decides it doesn't want to run, the FTP process decides to fail, you name it. With reactive monitoring, we'll make sure that your services stay online. If they should fail, our scripts will automatically restart the service for you!

3rd Party Application Installation and Configuration

As part of SupremeSupport, we offer assistace with installing and configuring popular web/server applications. Looking to run a Steam Powered Game Server? Or perhaps, you're looking at running a streaming radio station. We'll recommend the best software to do the job and get it installed for you.

5 Minute SLA on Emergencies / 1 Hour All Other Tickets

SupremeSupport also offers a truely unique SLA in this industry. Have an emergency? Need your server rebooted? We'll guarantee a response within 5 minutes, 24 hours a day, 7 days a week. For all other issues, we'll guarantee a 1 hour response time. This is an incredible offer, let us be your security blanket (no pun intended) for those middle of the night problems!