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So what is SupremeSupport? It's our in-house priority support team responsible for keeping our customers happy and our servers running smoothly. As part of your dedicated server plan you can add the power of these intrepid technicians to your service and get a mountain of support in return! What kinds of support? Well I'm glad you asked!
With SupremeSupport you can count on the following:
- Unlimited OS and control panel-related support, no metering of the help you get!
- A 5 minute SLA on critical issues (server down) and a 15 minute SLA on non-critical issues
- Upgrades
- Package installations
- Backups and restores
- Peace of mind and SO MUCH MORE!
So who should add SupremeSupport to their midPhase Dedicated Server plan? In short, anyone who wants their service to be monitored and cared for like the precious commodity it is! SupremeSupport takes care of servers - it's all they do! And for only $69 per month you can sleep well at night knowing someone is looking out for you. Add SupremeSupport to your plan today, get in touch with our sales team to get started!
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