May8
MP-Email-Accounts

How to Get Your Midphase Email Accounts on Your Devices

Posted by Jake Neeley

 

If your Midphase web hosting package includes email accounts, you might want to merge them with your existing emails and access them in more places.

You can add your Midphase email account to your favorite email application, like Microsoft Outlook or Thunderbird, to see any email messages as soon as they come in.

Every email provider gives you a different method for doing this within the settings for their email. Generally, it takes less than a few minutes and involves filling in a few boxes.

But regardless of what Outlook and the others ask you to do, you’ll need to follow the following two steps first…

STEP 1: Pick Between IMAP and POP3

Firstly, you’ll need to choose the technical way your email application will pick up the emails that are sent to your Midphase accounts. Don’t be put off by the acronyms here. It’s not as complicated as it sounds. Your choice is between IMAP or POP3.

IMAP stands for Internet Message Access Protocol. The main thing you need to know about this form of email retrieval is that it lets you access your emails from multiple computers or mobile devices and have the same experience; if you read an email in one place it’ll sync up with your other email applications and Midphase account. We recommend you use this method, but it’s a free country, so let’s also look at another option.

POP3 stands for Post Office Protocol. When you access your emails via a POP3 connection, you have to be on the same computer or device every time. POP3 doesn’t sync up with other applications including your Midphase account. For some this is nice because, if you accidentally delete or lose an email on your computer, you can still find it in your Midphase account. Fewer and fewer people are using this option these days but POP3 is still a viable choice.

In a nutshell, if you will be accessing email from multiple devices or applications and want your email to sync across them all, IMAP is the common choice. If you want your email messages to be untouched in one place then POP3 may be your choice.

Opt for Extra Security

The other option is to have an IMAP or a POP3 account with an SSL certificate. This is a simple way to add security to the delivery of your emails. Having an SSL prevents nosy people from accessing your email content when you are reading your messages. Midphase also recommends that you use this method, if available.

STEP 2: Have These Details on Hand

The next step is to go into the settings of your email application or mobile device and tweak them so they know to pick up your Midphase emails.

As mentioned above, every email provider will have a different way of doing this (and there’s a list of links to their instructions at the end of this article) but the info you’ll be asked for will remain the same. You can find the exact information in your cPanel dashboard under the Mail Accounts section, but we’ll list it below too.…

Secure SSL Settings for IMAP and POP3(We recommended these settings because they provide increased security)

  • Username: you@yourdomain.com (aka your email address)
  • Password: Your email account’s password (this can be reset in cPanel > Mail Accounts)
  • Incoming Mail Server/Hostname/Address: mail.yourdomain.com (replace domain.com with your actual domain name)
    • If you chose IMAP then use port: 993
    • If you chose POP3 then use port: 995
  • Outgoing Mail Server/Hostname/Address: mail.yourdomain.com (replace domain.com with your actual domain name)
    • Outgoing Port: 465 (same for IMAP and POP3)
  • Authentication is required for IMAP, POP3, and SMTP.

Non-SSL Settings for IMAP and POP3(not recommended)

  • Username: you@yourdomain.com (aka your email address)
  • Password: Your email account’s password (can be reset in cPanel > Mail Accounts)
  • Incoming Mail Server/Hostname/Address: mail.yourdomain.com
    • IMAP Port: 143
    • POP3 Port: 110
  • Outgoing Mail Server/Hostname/Address: [the server name is specific to each person and can be found in cPanel. Go to Mail -> Email Accounts -> click on the More drop down arrow to the right of the email account -> Configure Email Client]
    • Outgoing Port: 2626
  • Authentication is required for IMAP, POP3, and SMTP.

When you create your email account in Outlook, or your mobile device, you should be promoted to choose the type of account. This can be either an IMAP or a POP3 account depending on which type of account you would like to create. Both of these types of accounts are supported.

What if it doesn’t work?

There’s one main reason why you might not be able to follow the above steps and that’s because your IP address is pointing in the wrong direction. This shouldn’t be a problem for most people. However, if you are having problems sending a receiving email from your Midphase account, you’ll need to check your DNS settings to make sure your domain is pointing to the right place.

The quickest and easiest way to see if your DNS is pointed to your Midphase account would be to visit http://yourdomain.com/webmail (of course, replace domain.com above with your actual domain name) in your browser, and see if this allows you to sign into your email account.

If you are able to sign-in, and start sending/receiving email using Roundcube, Squirrelmail or Horde, your domain is pointed to your Midphase web hosting account correctly. If you have any difficulty with this, you may want to contact Midphase technical support who are available 24/7/365 to assist you.

Glossary

These are some words you might hear when reading up on this topic…

Email client: This is another term for the email application you’re using, like Outlook or Gmail.

IMAP: This bit of kit syncs your emails from your Midphase hosting account to your email client.

POP3: POP3 is a virtual postman. Your email application grabs a physical version of your Midphase email, dumps it into your email client and leaves the original in your Midphase account.

Protocol: This is the umbrella term for internet communication methods, of which IMAP and POP3 are included.

Go here to read more.

Links to email setup instructions

How to set up Outlook Express

How to set up Outlook 2003

How to set up Outlook 2007

How to set up Outlook 2010

How to set up Mac Mail

How to set up Thunderbird

How to set up Windows Mail

 

Mobile Devices

How to set up Android mobile device

How to set up iPhone mobile device

How to set up BlackBerry mobile device

How to set up Windows mobile device

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About Jake Neeley

Jake Neeley is a content marketing and social media geek who loves reading, outdoor sports (especially those in Utah mountains), and time with his family. Connect with Jake on Google+, Twitter, and LinkedIn.

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